Slings are naturally subject to wear due to such things as abrasion and whip crack fatigue. We have built the Pan sling to be one of the most durable slings ever made but even the Pan Sling will eventually wear out. 

We value lifetime customers and created the Repair/Replace program to support them. It works like this: When your sling wears out from slinging, send it back to us, and for a fee of $25* (US customers) we will repair or replace it at our discretion and ship it back to you.

Please note that this program only covers damage due to natural slinging wear. It does not cover such things as lost/stolen slings, slings that are not cared for properly, cuts, animal chewing etc.  

Here are some items to be aware of regarding the sling repair/replace program.

  • Colors and materials may go out of stock over time. We will repair or replace your sling with the closest match available.
  • This program covers wear damage from slinging. Other conditions are not covered such as cuts to sling components, damage due to improper care or neglect, if the sling is lost or stolen, or other non-slinging damage issues.
  • We will inspect the sling and determine if it should be repaired or replaced.
  • The handling fee will change over time due to inflation costs.
  • If the sling is a gift the recipient has the same access to the repair/replace program.
  • The program duration is for the lifetime of the sling.

*Additional fees will apply to cover increased shipping costs for non-USA customers.